We take pride in the services that we offer, striving to adhere to our motto of “Quick. Reliable. Affordable” Ensuring that when we undertake a job for you that it is completed quickly, by professional technicians giving you a reliable service at a price you can afford. There are NO hidden costs in the services we offer, everything is explained to the customer including the possible risks, so it is all as it appears. If something arises that requires extra attention then you will be notified before anything is done to ensure you have total control.

Ross-IT was founded in 2012 and has over 10 years experience in all aspects of computer repair and other areas of IT services. Ross also has 7 years of college & university under his belt acquiring him a number of qualifications including a Computer Solutions Networking Degree & A bachelor of Science Degree (2:1).

We specialise in the repair of all makes and models of laptops and computers, as well as upgrades we also have a number of refurbished laptops and PCs for sale. We also offer website design and Search Engine Optimisation at an affordable cost. We have a fully kitted out workshop with all the latest technology has to offer so rest assured your computer is in safe hands.

A lot of our work comes from recommendations from our previous customers, and we believe this adds strength to the fact that we go the extra mile to offer great customer service and that our reputation speaks for itself.

What our customers have to say about us

  • 5 star review  Excellent service. Sorted my issue in

    thumb G P

    5 star review  A high-end gaming laptop presented various challenges in terms of accessing the failing fan - essentially everything had to come out to get at the fan - but Ross tackled this quickly and efficiently despite the looming Christmas Bank Holiday. He also spotted that the thermal paste needed replacing, which then markedly improving the machine's performance, and all was completed for a very reasonable price. Thank you very much, Ross, for getting everything up and running again so quickly. Very much appreciated, given the 3D modelling/VR deadline I was working to.

    thumb Richard Lindsay
  • 5 star review  These folks are reliable and dependable IT specialists. They’re a pleasure to deal with even if they’re delivering, such as in my case, when they confirmed the non-functional Mac PowerBook I brought to get checked out was indeed dead. Nonetheless they did a great job checking it out and searching for solutions, and did not charge for that, for which I’m grateful.

    thumb Stevphen Shukaitis

    5 star review  What do you want first from a local IT expert ??? - It is to feel Trust....... Secondly to find that Trust justified. Third , not to be overcharged because you;re so anxious to get back on-line. Finally - a quick response. Ross ticked all these boxes for me. Five out of five. Ray McSweeney.

    thumb raymond mcsweeney
  • 5 star review  I've been a customer for both business and personal tech at Ross-IT for a good few years now and have had exceptional service every single time without fail. From complete builds to repairs they are efficient, thorough and offer great customer service. I strongly recommend their services to anyone looking for a company that is reliable and well priced.

    thumb Ella Frost

    5 star review  Fantastic service from ROSS-IT and highly recommended! Checked out my daughter’s laptop for me and was quick to advise what the problem was. Clearly very knowledgeable, and I have no hesitation in using this company again!

    thumb Andrew Angel
  • 5 star review  Superb service - quick, efficient and not too expensive. Would not hesitate to use again or to recommend. Thanks Ross.

    thumb sarah grant-jones

    5 star review  I find that Ross responds very quickly to any request for help and is friendly in all his communication. I am particularly dim-witted around computers but he never shows any impatience with me (unlike my daughters) which really matters! He is very helpful, talking me through how to solve problems myself if that is possible. Whatever I have asked him to do has always been achieved - have never needed to go back to him. I have no hesitation in recommending him.

    thumb anthea stone
  • 5 star review  Ross repaired my computer in the timescale he promised which was quick. He kept me updated about the findings, what needs to be done and the cost of repair based on the findings. Now, my computer is almost like a new one with how fast it is. I will highly recommend Ross. Thank you for the brilliant service.

    thumb deepika uk

    5 star review  Can’t recommend enough. I dropped off my sons gaming PC the same day i made the call asking for help and it was ready to collect on the exact day I’d asked for. Ross explained to me step by step what needed doing on my sons PC, replacing old parts and upgrading so it’s now running like new. Great service, thanks so much.

    thumb Katie Wells-Green
  • 5 star review  As a start up business it was important to start being found online locally. Ross developed and implemented a SEO strategy to get my business found. Great value for money and a worthwhile investment. Highly recommend

    thumb Lewis Percival

    5 star review  I can't recommend Ross highly enough. He runs a responsive and highly efficient business all for a very reasonable price. Ross sorted out my computer in the timescale he said - which was incredibly quick, kept in touch about what needed to be done and the cost of repair based on findings, so no nasty surprises. Overall, a brilliant service - thank you.

    thumb J T
  • 5 star review  Had such a good experience ! Called up to see if Ross could possibly help me with my Surface 3 - he absolutely did and did so super quickly, very professionally, gave great advice with excellent pricing - I’d really recommend and I’m so glad I found the service near me in Essex. Very polite nice chap which was an added bonus. Definitely would use again. Thanks again.

    thumb Leigh Hemmings

    5 star review  Ross is the master when it comes to SEO. We use him often for clients and for our own site. Would highly recommend. Great service and great value for money

    thumb Creatives Hub Digital
  • 5 star review  Amazing service. Took my new and old laptop to have the hardrive swapped over. Kept in contact with me with progress calls. Super friendly. Highly recommend. Amazing customer services

    thumb Kelly Szabo

    5 star review  Top class and what a professional service. Glad I found him on Goggle review...Very efficient and reasonable price. Laptop couldn't detect WiFi keep on saying there's a problem with a WiFi adapter. Now laptop is perfectly working fine....Highly recommended.

    thumb Oz Tuvuki
  • 5 star review  What a service!! Ross was brilliant! Left a message on Saturday night - enquiry to look at my son's gaming PC which had stopped working. Booked on Sunday lunchtime for Ross to assess. PC fixed and returned within the hour - Amazing!! Some great advice given too! My son is a happy bunny again!! Highly recommended - will certainly use Ross again!

    thumb Denise Davies

    5 star review  Prompt professional service. Great communication, explained the quote given over the phone and went in to some detail regarding work to be carried out. Recovered and replaced hard drive, computer now efficient and quick. Would have absolutely no hesitation in recommending Ross to family and friends. Thank you.

    thumb Ahmet Uner
  • 5 star review  Ross was amazing. Very helpful. He clearly explained the price of his work over the phone and why it was priced at that. He was very professional and quick as well. The only problem I could say is that he is located is a place that can be a little hard to find. Apart from that, everything he done was perfect

    thumb Ash Sweetman

    5 star review  Very pleased with the service offered by Ross, whilst studying, my laptop stopped turning on one day. Ross was available to see me the same day, dropped off my laptop with him and he called me back within a few hours after diagnosing the problem with the hard disk. He managed to save all my course work and put in a super fast SSD so my laptop is faster than it was brand new! Reasonably priced and returned to me within 24 hours, would recommend him to anyone thanks Ross!

    thumb Saskia Elvin