Ross-IT

We take pride in the services that we offer, striving to adhere to our motto of “Quick. Reliable. Affordable” Ensuring that when we undertake a job for you that it is completed quickly, by professional technicians giving you a reliable service at a price you can afford. There are NO hidden costs in the services we offer, everything is explained to the customer including the possible risks, so it is all as it appears. If something arises that requires extra attention then you will be notified before anything is done to ensure you have total control.

Ross-IT was founded in 2012 and has over 10 years experience in all aspects of computer repair and other areas of IT services. Ross also has 7 years of college & university under his belt acquiring him a number of qualifications including a Computer Solutions Networking Degree & A bachelor of Science Degree (2:1).

We specialise in the repair of all makes and models of laptops and computers, as well as upgrades we also have a number of refurbished laptops and PCs for sale. We also offer website design and Search Engine Optimisation at an affordable cost. We have a fully kitted out workshop with all the latest technology has to offer so rest assured your computer is in safe hands.

A lot of our work comes from recommendations from our previous customers, and we believe this adds strength to the fact that we go the extra mile to offer great customer service and that our reputation speaks for itself.

What our customers have to say about us

  • I am thankful to Ross-IT for helping me replace my Lenovo Legion Battery and reinstall my computer. I have been batteling with storage issues, an ocassionally blue screen and also my laptop was working like a desktop rather than a laptop. All these issues are all fixed.

    Fitness with Emmanuel Avatar Fitness with Emmanuel
    07/05/2025

    Was able to fix a broken macbook screen super quickly and offered great professional service. Highly recommend for quick, reliable fixes in Colchester.

    Alice Mainwood Avatar Alice Mainwood
    02/05/2025
  • Ross fixed the broken hinge on my HP x360 laptop, replaced the battery, and did a deep clean & servicing of all internal components. The service was stellar and the speed was incredible. As a matter of fact, before I settled in back home, I received a call to come pick up my laptop 😄. The icing on the cake was that Ross gave me a 33% loyalty discount. I would 10/10 recommend them for all things IT, especially with PCs and Macs. There are other IT specialists close to me, but I'm happy to take the trip to Ross for any IT needs.

    C A Avatar C A
    18/04/2025

    Excellent service good pricing! Definitely use these guys

    Richard Penny Avatar Richard Penny
    18/04/2025
  • Amazing service. Problem diagnosed, new parts ordered and fixed within a week. Highly recommend!

    Harriet Finch Avatar Harriet Finch
    09/04/2025

    Great service! Fixed my laptop very quickly, communication was seamless. Would definitely recommend! 🙂

    Anita Rak Avatar Anita Rak
    09/04/2025
  • First-class service! Turned my problem laptop round in 24 hours! Thankyou!

    Tracy Abrahams Avatar Tracy Abrahams
    09/04/2025

    Great experience and friendly service. Highly recommend!

    Eva Baizet-Ballandras Avatar Eva Baizet-Ballandras
    09/04/2025
  • Professional team! I came from Felixstowe to do a service for a gaming laptop and was the best decision. Well done guys!

    George Avatar George
    09/03/2025

    Great service, very professional and honest pricing. Would definitely recommend

    Toby Trivett Avatar Toby Trivett
    09/03/2025
  • Having tried a number of places, I came across Ross-IT to replace my daughters cracked touch screen on her laptop. They were extremely helpful and professional, and the job and turn around exceed expectations. I would recommend using this company and if I have a further IT issues I know where to come!

    Gillie Healy Avatar Gillie Healy
    09/01/2025

    Good as it gets - friendly team, quick responses, issues resolved effortlessly. Lovely bunch of guys that do their best for you and very genuine people. Can't recommend them enough.

    Shaun Philip Avatar Shaun Philip
    09/12/2024
  • Just picked up my gaming computer Wow! So impressed Service brilliant quick efficient and friendly Happy to give advice Would definitely use again and will in the future

    Alyson Tricker Avatar Alyson Tricker
    09/11/2024

    Holy moly this new machine is fast!!! Thanks for the quick turn around time and all your help and support building it when my old one went by the boards. My software compiling and builds seems instantaneous. It's such a pleasure! Your service, speed and advice was immeasurable! And you always replied promptly and efficiently. Will recommend and use you guys again!

    Paul van Jaarsveld Avatar Paul van Jaarsveld
    22/10/2024
  • Amazing service. Managed to diagnose and fix the fault on my PC within 4 hours. Greg was very polite and knowledgeable. This is all at a very competitive price and I would absolutely return to them should I run into another fault.

    DaveMate 27 Avatar DaveMate 27
    17/10/2024

    I had an issue with my laptop. Stood to lose all my docs: a great deal of work which I (foolishly) hadn't backed up. I was also on a time crunch because I had to be in another city 36hrs after I dropped off my device. Many thanks to Greg and his techs for saving ALL of my data as well as upgrading my system. They did this in-time for me to be where I needed to be; they were professional and absolutely lovely to deal with. I'm very grateful, and highly recommend their services to anyone stuck in a techy bind.

    Teddy Mak Avatar Teddy Mak
    10/10/2024
  • The most amazing service. Ross was from the start friendly, professional, honest and incredibly quick at repairing my broken Mac book. He kept me informed through the process from booking it in, until when it was ready to collect. 100% genuine. Whilst I don’t want another broken laptop if I did he would 100% get my business! Thank you so much 😃💻

    Amy Burch Avatar Amy Burch
    09/10/2024

    Ross-IT recently built a gaming PC for my son's birthday. The build was completed in three days and was the best price in the city. Very professional service, high-quality parts, and great advice too. I can not recommend Ross-IT enough for upgrades, custom builds, repairs, and friendly advice without all the tech speak. 10out10.

    Daniel Cant Avatar Daniel Cant
    09/10/2024
  • Efficient, quick, communicative and results were exceptional

    Christopher Thurling Avatar Christopher Thurling
    09/09/2024

    Dropped pc off Monday evening, was called back with diagnosis Tuesday, collected fixed pc Thursday, fast, efficient, friendly and professional, highly recommend

    ade maddock Avatar ade maddock
    09/09/2024
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