Ross-IT

We take pride in the services that we offer, striving to adhere to our motto of “Quick. Reliable. Affordable” Ensuring that when we undertake a job for you that it is completed quickly, by professional technicians giving you a reliable service at a price you can afford. There are NO hidden costs in the services we offer, everything is explained to the customer including the possible risks, so it is all as it appears. If something arises that requires extra attention then you will be notified before anything is done to ensure you have total control.

Ross-IT was founded in 2012 and has over 10 years experience in all aspects of computer repair and other areas of IT services. Ross also has 7 years of college & university under his belt acquiring him a number of qualifications including a Computer Solutions Networking Degree & A bachelor of Science Degree (2:1).

We specialise in the repair of all makes and models of laptops and computers, as well as upgrades we also have a number of refurbished laptops and PCs for sale. We also offer website design and Search Engine Optimisation at an affordable cost. We have a fully kitted out workshop with all the latest technology has to offer so rest assured your computer is in safe hands.

A lot of our work comes from recommendations from our previous customers, and we believe this adds strength to the fact that we go the extra mile to offer great customer service and that our reputation speaks for itself.

What our customers have to say about us

  • Superb experience! Had a long running WiFi issue on my MacBook Air and no one else around could identify the problem w it. Ross IT identified the issue correctly and fixed it a reasonable price. The service was prompt and efficient. Thank you so much!

    MBK Avatar MBK
    16/05/2024

    Just an amazing experience! I don't have enough good things to say about Ross-IT other than I am confident they can fix ANY computer issue at a more than reasonable price. Will highly recommend them to anyone who asks about a good place to take their computer.

    Daniel Hernandez Avatar Daniel Hernandez
    25/04/2024
  • Super reliable and knowledgeable. Really honest about timescales and great price. Wouldn’t hesitate to recommend for website builds or equipment.

    Clayer Bee Avatar Clayer Bee
    20/03/2024

    I recently had my laptop repaired by the skilled technicians at Ross-IT and I couldn't be happier with the service I received. They were professional, knowledgeable, and took the time to explain the issue to me in a way that I could understand. The repair was completed quickly and my laptop is now running as good as new. I highly recommend Ross-IT to anyone in need of laptop repairs. Thank you for the excellent service!

    Beth Harper Avatar Beth Harper
    20/03/2024
  • Used Ross to fix my Macbook Pro as was constantly having problems with it - it's now completely fixed and runs just as smoothly. Highly recommend.

    Luis Hurley Avatar Luis Hurley
    08/02/2024

    Thank you so much Ross IT, they have fixed 2 all in ones and 2 laptops for us, including hard drive removal etc. Excellent service, excellent communication, will definitely use again and again.

    Emma Williams Avatar Emma Williams
    12/01/2024
  • Had a nightmare when my partner spilled water over a laptop containing work files in the week before Christmas. Spoke to the team and within 24 hours had the files removed and saved. The laptop couln't be saved, but the team set us up with a new device, with the files already uploaded, for an incredible price, all within a day. Incredible service from a small buissness, highly reccomend them if you're in need

    Daniel Jones Avatar Daniel Jones
    01/01/2024

    Awesome service. They did the job as well as it could possibly be done. My Laptop looks brand-new. They also went above and beyond to save data from my USB which I thought was unsalvageable.

    Ghaffar Khan Avatar Ghaffar Khan
    27/12/2023
  • An amazing experiencing from the phone call to collecting the computer. Ross was open and honest from the start with no hard sell. I took my PC in the morning, good communication throughout the day and picked it up clear and fast in the afternoon.

    Simon Vincent Avatar Simon Vincent
    12/12/2023

    Fantastic service. Ross was able to sort out 2 laptops with issues really quickly and give me options tailor made to meet my needs at a reasonable price. There was no hard sell and it’s clear that Ross is all about resolving customer issues and customer satisfaction comes across strongly as a priority for him. Will definitely be using Ross IT for all my IT needs going forwards. Thank you Ross.

    Karen Welch Avatar Karen Welch
    26/11/2023
  • I have just collected my MacBook from Ross and the team today and have been completely blown away by their service and resolution to my problem. The issue was described as 1 in a million and they didn't stop trying different things until they cracked it! Instead of a write off I have my beloved laptop back 🙂 Thanks I will be spreading the word!!

    Chris Jakens Avatar Chris Jakens
    27/10/2023

    Ross upgraded my tower PC. The service was excellent throughout: the advice as to the specification of the system, the speedy installation, and the aftercare sorting out a few of my software issues.

    Mark Barrett Avatar Mark Barrett
    25/09/2023
  • Ross is a genius, had no idea what caused the lap top to do what it did, searched on line and found the reviews and thought this is the guy who could fix it, gave him a call, dropped it off and now have it back working, well in fact working even better like it was a new one. I am not a whizz kid only knowing the basics but Ross sorted it all out after just one phone call when I thought where has everything moved to? this he did before my very eyes. Nothing is too much trouble for this IT professional Would certainly recommend. Try for yourself and see!

    Jen Sadler Avatar Jen Sadler
    18/07/2023

    Took 2 laptops to Ross-IT and done an amazing job at reasonable prices. Very quick and efficient. Great communication too. 5*

    Danny Gray Avatar Danny Gray
    12/07/2023
  • Ross is a fantastic guy, very helpful in replacing my MacBook Pro keyboard after a liquid spill that really should have deemed it irretrievable. He also sourced and upgraded by drives to an SSD, which made the world of difference to the performance. He’s managed to get me an extra 3 years out of my MacBook Pro 2011 and I wouldn’t hesitate to recommend friends and family to him - extremely reliable, swift in his service and competitive on price too. I’ll certainly be going back to Ross for all my PC repairs, on this machine and beyond.

    Adam Duffill Avatar Adam Duffill
    25/06/2023

    Went to Ross-IT with an ASUS ROG gaming laptop that was having issues turning on. The problem was fixed in a matter of days and the laptop is now faster then ever! Everything was done at an amazing price + Great communication and reassurance. Couldn't be happier and I highly recommend Ross!

    Shannon Baker Avatar Shannon Baker
    07/06/2023
  • I had 2 old PlayStation 4 consoles (one the original model and the other a Pro model) and they were in desperate need of a deep clean and reapplication of new thermal paste to both. I contacted Ross IT on the off-chance that they would give it a go (considering they are primarily a computer repair service) and they said they would certainly have a look at them. The turn-around from drop off to getting a call to say both were done was exceptional; call back later on the same day and I picked them up the day after dropping them off. The consoles had been running at temperatures over 75 degrees C and now are running at a much reduced 60 degrees C! Fantastic service - superb pricing and I now have two very happy kids and a company that will be my first port of call with any I.T issues. Thank you!

    Dan M-C Avatar Dan M-C
    31/05/2023

    Ross replaced the battery on my MacBook. It should be straightforward.....but it wasn't. The new battery wasn't recognised when it was fitted. Ross identified the problem and got a replacement battery delivered. He kept me updated and worked quickly. Recommended!

    Alan Critchley Avatar Alan Critchley
    21/03/2023
  • Couldn’t have asked for better service. I had no idea what was wrong with my laptop, black screen and wouldn’t boot up any further than that. Within 24 hours I had my laptop fixed and cleaned at a good price. What more could you ask for? Highly recommend and I will be using again in the future.

    Declan Bonus Avatar Declan Bonus
    12/01/2023

    Absolutely brilliant service, my son wanted extra ram in his laptop for Christmas, I contacted Ross-IT on a Sunday morning and dropped the laptop off and received it back an hour later all done! I was very happy with the service. I highly recommend Ross-IT

    Saff Dampney Avatar Saff Dampney
    18/12/2022
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