We take pride in the services that we offer, striving to adhere to our motto of “Quick. Reliable. Affordable” Ensuring that when we undertake a job for you that it is completed quickly, by professional technicians giving you a reliable service at a price you can afford. There are NO hidden costs in the services we offer, everything is explained to the customer including the possible risks, so it is all as it appears. If something arises that requires extra attention then you will be notified before anything is done to ensure you have total control.
Ross-IT was founded in 2012 and has over 10 years experience in all aspects of computer repair and other areas of IT services. Ross also has 7 years of college & university under his belt acquiring him a number of qualifications including a Computer Solutions Networking Degree & A bachelor of Science Degree (2:1).
We specialise in the repair of all makes and models of laptops and computers, as well as upgrades we also have a number of refurbished laptops and PCs for sale. We also offer website design and Search Engine Optimisation at an affordable cost. We have a fully kitted out workshop with all the latest technology has to offer so rest assured your computer is in safe hands.
A lot of our work comes from recommendations from our previous customers, and we believe this adds strength to the fact that we go the extra mile to offer great customer service and that our reputation speaks for itself.
What our customers have to say about us
I came to Ross with a totally dead laptop after an unexpected hard drive failure. Within the space of 24 hours he'd diagnosed the problem, attempted data recovery (sorry again for crashing your PC!), replaced the hard drive and got the laptop running quicker than ever, unfortunately without the original hard drive with all my work information on it which I've now got to somehow retrieve! Very impressed with the service and advice given, the competitive price for the repair and will definitely use him in future for any tech problems. Recommended!
Excellent Service from Ross. Really great guy. My daughter's HP laptop failed to charge with a faulty USB-C charge port. Contacted Ross and the service has been brilliant. Great comms, very honest with repair options, and my daughter is smiling again! Thank you. Highly recommended!
Excellent service. My Windows Surface presented me with the the "blue screen of death" (not responding at all) and Ross managed to completely revive it, at the same time magically maintaining the files on my desktop. Ross was swift in his response, provided friendly service and I was kept up to date whilst it was undergoing repairs. The laptop was back within 48 hours and now works a dream, like brand new. Thank you, Ross! I highly recommend.
Ross repaired my son's laptop very quickly and it now works perfectly. He explained clearly what the problem was before he repaired it and I was given a price. The laptop was repaired within two days. Excellent service. I have used Ross several times in the past and he has always done a good job. I would recommend him to anyone.
Absolutely confused there’s a 1* rating in this list?! Obviously he’s never used Ross! Ross has been fixing things I break for many, many years. I’ve converted my friends over to using him too! No one has a negative word to say. HONEST bloke, upfront... if you have really killed your device - he will tell you up front no money making ‘try this try that’. Happy to have a look - no obligation, no hard sell. Upfront about costs. Nothing is too much trouble. Just a decent chap! I honestly thought I had murdered my laptop (never updated it, buttons missing, attacked by a 3yr old) and he got me up and running in time for a uni deadline. Thank you Ross.