We take pride in the services that we offer, striving to adhere to our motto of “Quick. Reliable. Affordable” Ensuring that when we undertake a job for you that it is completed quickly, by professional technicians giving you a reliable service at a price you can afford. There are NO hidden costs in the services we offer, everything is explained to the customer including the possible risks, so it is all as it appears. If something arises that requires extra attention then you will be notified before anything is done to ensure you have total control.
Ross-IT was founded in 2012 and has over 10 years experience in all aspects of computer repair and other areas of IT services. Ross also has 7 years of college & university under his belt acquiring him a number of qualifications including a Computer Solutions Networking Degree & A bachelor of Science Degree (2:1).
We specialise in the repair of all makes and models of laptops and computers, as well as upgrades we also have a number of refurbished laptops and PCs for sale. We also offer website design and Search Engine Optimisation at an affordable cost. We have a fully kitted out workshop with all the latest technology has to offer so rest assured your computer is in safe hands.
A lot of our work comes from recommendations from our previous customers, and we believe this adds strength to the fact that we go the extra mile to offer great customer service and that our reputation speaks for itself.
What our customers have to say about us
Can’t recommend enough. I dropped off my sons gaming PC the same day i made the call asking for help and it was ready to collect on the exact day I’d asked for. Ross explained to me step by step what needed doing on my sons PC, replacing old parts and upgrading so it’s now running like new. Great service, thanks so much.
As a start up business it was important to start being found online locally. Ross developed and implemented a SEO strategy to get my business found. Great value for money and a worthwhile investment. Highly recommend
I can't recommend Ross highly enough. He runs a responsive and highly efficient business all for a very reasonable price. Ross sorted out my computer in the timescale he said - which was incredibly quick, kept in touch about what needed to be done and the cost of repair based on findings, so no nasty surprises. Overall, a brilliant service - thank you.
Had such a good experience ! Called up to see if Ross could possibly help me with my Surface 3 - he absolutely did and did so super quickly, very professionally, gave great advice with excellent pricing - I’d really recommend and I’m so glad I found the service near me in Essex. Very polite nice chap which was an added bonus. Definitely would use again. Thanks again.
Ross is the master when it comes to SEO. We use him often for clients and for our own site. Would highly recommend. Great service and great value for money
Amazing service. Took my new and old laptop to have the hardrive swapped over. Kept in contact with me with progress calls. Super friendly. Highly recommend. Amazing customer services
Top class and what a professional service. Glad I found him on Goggle review...Very efficient and reasonable price. Laptop couldn't detect WiFi keep on saying there's a problem with a WiFi adapter. Now laptop is perfectly working fine....Highly recommended.
What a service!! Ross was brilliant! Left a message on Saturday night - enquiry to look at my son's gaming PC which had stopped working. Booked on Sunday lunchtime for Ross to assess. PC fixed and returned within the hour - Amazing!! Some great advice given too! My son is a happy bunny again!! Highly recommended - will certainly use Ross again!
Prompt professional service. Great communication, explained the quote given over the phone and went in to some detail regarding work to be carried out. Recovered and replaced hard drive, computer now efficient and quick. Would have absolutely no hesitation in recommending Ross to family and friends. Thank you.
Ross was amazing. Very helpful. He clearly explained the price of his work over the phone and why it was priced at that. He was very professional and quick as well. The only problem I could say is that he is located is a place that can be a little hard to find. Apart from that, everything he done was perfect
Very pleased with the service offered by Ross, whilst studying, my laptop stopped turning on one day. Ross was available to see me the same day, dropped off my laptop with him and he called me back within a few hours after diagnosing the problem with the hard disk. He managed to save all my course work and put in a super fast SSD so my laptop is faster than it was brand new! Reasonably priced and returned to me within 24 hours, would recommend him to anyone thanks Ross!
Top class, highly recommended, utterly trust-worthy, service. Ross is very good at what he does. Quality of work is superb. His communications throughout could not have been better. His service provides outstanding value for money (with, in addition, no hidden or surprising costs and all work cleared before being carried out). In my case, Ross worked on a flagship Dell XPS 15 that from day 1 had over-heating and keyboard issues before finally packing up just out of warranty. He has returned to me the computer that it should have been on purchase (the work undertaken included new fans, new keyboard, upgraded thermal paste and a service) and he did so at an incredibly reasonable price. I chose Ross on the basis of his reviews. I am extremely pleased that I did. I cannot recommend Ross highly enough and I wouldn't use anyone else for computer repair work, large or small.
Very fast and professional service at a great price. Managed to fully recover a hard drive and replace it all under 4 hours. Highly reccomend
Excellent service. Quick and Efficient. Had a Laptop that was very damaged on the outside and it seemed a big job for Ross. Didn't moan or worry and fixed it brilliantly. Cheaper than I thought it would be too. Highly Recommend
I had a very good and timely response from Ross -IT with respect to the repair of my Dell computer. I was most impressed by how quickly I got my computer sorted ( within 2 days I had my computer back ) The professional manner of Ross was impressive and I was very happy with the work done on my computer. To date it is working well. I will most readily recommend Ross-IT for your computer repairs and at a reasonable cost too.
I was impressed with the excellent service- within 5 hours my laptop was back fixed! Ross was very professional and gave me all the advice I needed to get back fully up and running. Would definitely recommend Ross and would use his experience again if I needed to.
We’ve used Ross a couple of times now which probably tells it’s own story. The first occasion was to replace the hard disc on our laptop and on the second occasion we purchased a refurbished laptop for my elderly father in law. I was particularly impressed with how Ross showed empathy towards my father in law who struggles somewhat with technology. I will certainly use Ross in the future if the need arises