We take pride in the services that we offer, striving to adhere to our motto of “Quick. Reliable. Affordable” Ensuring that when we undertake a job for you that it is completed quickly, by professional technicians giving you a reliable service at a price you can afford. There are NO hidden costs in the services we offer, everything is explained to the customer including the possible risks, so it is all as it appears. If something arises that requires extra attention then you will be notified before anything is done to ensure you have total control.
Ross-IT was founded in 2012 and has over 10 years experience in all aspects of computer repair and other areas of IT services. Ross also has 7 years of college & university under his belt acquiring him a number of qualifications including a Computer Solutions Networking Degree & A bachelor of Science Degree (2:1).
We specialise in the repair of all makes and models of laptops and computers, as well as upgrades we also have a number of refurbished laptops and PCs for sale. We also offer website design and Search Engine Optimisation at an affordable cost. We have a fully kitted out workshop with all the latest technology has to offer so rest assured your computer is in safe hands.
A lot of our work comes from recommendations from our previous customers, and we believe this adds strength to the fact that we go the extra mile to offer great customer service and that our reputation speaks for itself.
What our customers have to say about us
I originally contacted Ross through the online form on his website and he got back to me very quickly. Free diagnosis which is great compared to places like Curry's that charge £40+ just to have a look! He got back to me very quickly with solutions and thank goodness could retrieve a massive amount of data on my laptop that would have been lost (put on a portal hard drive that just plugs into another computer like a big memory stick).
Ross repaired my son's laptop very quickly and it now works perfectly. He explained clearly what the problem was before he repaired it and I was given a price. The laptop was repaired within two days. Excellent service. I have used Ross several times in the past and he has always done a good job. I would recommend him to anyone.
Had a broken laptop screen. We spoke on the phone arranged to drop it off. Had a look at it and called me with a price and time frame I was happy with. The laptop was fixed earlier then expected. Over all very happy with the service and speed in which my laptop was fixed.
Had problem with cursor after windows update again. Usually works after a lot of tapping but not this time. Took it Ross IT he fixed the problem, gave laptop a service and kept my photos safe. Good price and excellent service. Will be using again for older laptop soon
Ross was so quick to respond, very professional and worked so late to get my laptop fixed within 24 hours! I didn't get other prices as I was so happy with the response and helpfulness I didn't feel like I needed to. Would definitely recomend!