We take pride in the services that we offer, striving to adhere to our motto of “Quick. Reliable. Affordable” Ensuring that when we undertake a job for you that it is completed quickly, by professional technicians giving you a reliable service at a price you can afford. There are NO hidden costs in the services we offer, everything is explained to the customer including the possible risks, so it is all as it appears. If something arises that requires extra attention then you will be notified before anything is done to ensure you have total control.
Ross-IT was founded in 2012 and has over 10 years experience in all aspects of computer repair and other areas of IT services. Ross also has 7 years of college & university under his belt acquiring him a number of qualifications including a Computer Solutions Networking Degree & A bachelor of Science Degree (2:1).
We specialise in the repair of all makes and models of laptops and computers, as well as upgrades we also have a number of refurbished laptops and PCs for sale. We also offer website design and Search Engine Optimisation at an affordable cost. We have a fully kitted out workshop with all the latest technology has to offer so rest assured your computer is in safe hands.
A lot of our work comes from recommendations from our previous customers, and we believe this adds strength to the fact that we go the extra mile to offer great customer service and that our reputation speaks for itself.
What our customers have to say about us
I came to Ross with a totally dead laptop after an unexpected hard drive failure. Within the space of 24 hours he'd diagnosed the problem, attempted data recovery (sorry again for crashing your PC!), replaced the hard drive and got the laptop running quicker than ever, unfortunately without the original hard drive with all my work information on it which I've now got to somehow retrieve! Very impressed with the service and advice given, the competitive price for the repair and will definitely use him in future for any tech problems. Recommended!
Ross was brilliant he took my broken laptop on a Sunday when no where else was open to have a look at to see if he could save it after my niece tipped chocolate milk over it. Unfortunately he could not fix it but helped me with a report for my insurance company and managed to get all my data off which saved a lot of tears and stress. He then loaded it all on to my new laptop the next day. Would deffo recommend and use him again for any computer needs I had. Thank you so much Ross
Ross was so quick to respond, very professional and worked so late to get my laptop fixed within 24 hours! I didn't get other prices as I was so happy with the response and helpfulness I didn't feel like I needed to. Would definitely recomend!
Ross is a really friendly, knowledgeable IT professional who goes out of his way to deliver an excellent service. He is straightforward and easy to deal with and I'd have no hesitation in recommending him to anyone who needs IT assistance (repairs, upgrades, installs etc). He fixed a laptop issue perfectly and when he wasn't able to fix a much more complicated issue on another laptop, there was no charge. You can't say fairer that that. 👍👍
I originally contacted Ross through the online form on his website and he got back to me very quickly. Free diagnosis which is great compared to places like Curry's that charge £40+ just to have a look! He got back to me very quickly with solutions and thank goodness could retrieve a massive amount of data on my laptop that would have been lost (put on a portal hard drive that just plugs into another computer like a big memory stick).