Took 2 laptops to Ross-IT and done an amazing job at reasonable prices. Very quick and efficient. Great communication too. 5*

Ross is a fantastic guy, very helpful in replacing my MacBook Pro keyboard after a liquid spill that really should have deemed it irretrievable. He also sourced and upgraded by drives to an SSD, which made the world of difference to the performance. He’s managed to get me an extra 3 years out of my MacBook Pro 2011 and I wouldn’t hesitate to recommend friends and family to him - extremely reliable, swift in his service and competitive on price too. I’ll certainly be going back to Ross for all my PC repairs, on this machine and beyond.

Went to Ross-IT with an ASUS ROG gaming laptop that was having issues turning on. The problem was fixed in a matter of days and the laptop is now faster then ever! Everything was done at an amazing price + Great communication and reassurance. Couldn't be happier and I highly recommend Ross!

I had 2 old PlayStation 4 consoles (one the original model and the other a Pro model) and they were in desperate need of a deep clean and reapplication of new thermal paste to both. I contacted Ross IT on the off-chance that they would give it a go (considering they are primarily a computer repair service) and they said they would certainly have a look at them. The turn-around from drop off to getting a call to say both were done was exceptional; call back later on the same day and I picked them up the day after dropping them off. The consoles had been running at temperatures over 75 degrees C and now are running at a much reduced 60 degrees C! Fantastic service - superb pricing and I now have two very happy kids and a company that will be my first port of call with any I.T issues. Thank you!

Ross replaced the battery on my MacBook. It should be straightforward.....but it wasn't. The new battery wasn't recognised when it was fitted. Ross identified the problem and got a replacement battery delivered. He kept me updated and worked quickly. Recommended!

Couldn’t have asked for better service. I had no idea what was wrong with my laptop, black screen and wouldn’t boot up any further than that. Within 24 hours I had my laptop fixed and cleaned at a good price. What more could you ask for? Highly recommend and I will be using again in the future.

Absolutely brilliant service, my son wanted extra ram in his laptop for Christmas, I contacted Ross-IT on a Sunday morning and dropped the laptop off and received it back an hour later all done! I was very happy with the service. I highly recommend Ross-IT

Absolutely brilliant service, my son wanted extra ram in his laptop for Christmas, I contacted Ross-IT on a Sunday morning and dropped the laptop off and received it back an hour later all done! I was very happy with the service. I highly recommend Ross-IT

Absolutely brilliant service, my son wanted extra ram in his laptop for Christmas, I contacted Ross-IT on a Sunday morning and dropped the laptop off and received it back an hour later all done! I was very happy with the service. I highly recommend Ross-IT

Ross was nothing short of fantastic. I need a Macbook screen replaced and he took care of everything from start to finish. Ross was professional and trustworthy through the whole process. His communication was superb and kept me informed from first consultation to returning my Macbook as good as new. A brilliant service.

What a fantastic professional service from Ross-IT ,My lap top had completely stopped working with message saying no hard drive found! I was worried about my photos and files but on contacting Ross-IT I was reassured about replacing it with a new laptop and the transferring of as much data as possible from old lap top as this was over 8 years old. I am absolutely thrilled with the new laptop it's so much faster ,sleeker ,lighter and easy to use than my old one. The service is second to none ,friendly ,prompt, reassuring and I would thoughourly recommend Ross-IT to all my friends and family. Thank you Ross

Excellent service, good communications and a decent knowledge of Mac computers. Very efficient and great turnaround as well as good value for money. Ross was very approachable and offered good advice. Thank you and I will most definitely be using your services again.

My SDD was close to failure and Ross did a quick test to discover this. Replaced it with a better quality part and returned the PC like new (cleaned, moved all my files across, full package). Friendly professional. Recommend.

I first came across ROSS IT when I was frantically searching Google for someone local to fix my cracked screen on my work HP Laptop - out of 3 local companies, Ross was the most helpful and efficient to respond. Thankfully he turned it around super -speedy as the office came to a halt without it! Since, Ross has installed our new office set up and I couldn't recommend him highly enough. Great, friendly and professional service all round! Thank you Ross!

Ross saved me from a possible divorce, lol. Seriously, he was a rockstar and managed to not only fix my old iMac (making it faster than ever) but also more importantly he rescued data from its old dying internal disk (both me and my wife was very sad and upset if the data was forever lost - I blame myself on that as I should have backed-up it long ago). My whole experience dealing with him was overall positive 👍 he was friendly, knowledgeable, patient and provided top-notch service in affordable prices! Now we know who to contact if we need other computer fixings…I surely hope it doesn’t happen again in the near future, lol. Ross, you went above and beyond! A++, cheers mate.

After being let down by a few computer repairs in Colchester for having a touch screen laptop, Ross IT was a miracle find! Due to me bringing it just before a bank holiday I was expecting to hear back a week or so later, but Ross got back to me in just a few days despite having numerous other jobs. My laptop screen was badly cracked so I was unable to see the majority of the screen, it is now all fixed (photo) with a brand new screen and is so far working an absolute treat. If you need anything fixing with your laptops I would definitely recommend Ross!

iMac back up and running perfectly thanks to Ross! Great service!

Ross was an amazing help when my pc broke down, sorted it out within 24 hours and was always happy to answer any questions. Couldn't recommend him enough.

Efficient friendly and very knowledgable- I couldn’t recommend Ross more highly!

Ross sorted my tower for a very reasonable cost and offered after sales help

Took a dead (wouldn't turn on) computer over to Ross and he diagnosed the issue in a couple of hours and had it fixed and ready for me to collect in less than 24 hours. Service was impeccable, Ross is now my go to guy for any computer issues I may have.

Very friendly and quick work. Highly recommended

having had our computer give up on us on bank holiday Friday Ross was able to fit us in on the next day with fault diagnosed within the hour and repaired. We had a few teething problems when resetting up the computer and Ross was on the end of the phone straight away to help us out a rectify the issue couldn't have asked for better service. Would highly recommend for any pc issues. great service and affordable

Very good at what they do. They do a thorough assessment and let you know your options. They repaired my laptop and gave it a clean inside and out. The laptop's performance has improved remarkably.

Ross-IT offered a fantastic and efficient service, I would highly recommend !

Outstanding service. Resurrected and rebuilt a PC at very short notice, and retrieved files I thought lost. Thank you

I dropped my laptop it smashed and wasn’t working. Ross was absolutely fantastic at fixing it all for me speedily and at a really great price. Thank you

Excellent service. Sorted my issue in

A high-end gaming laptop presented various challenges in terms of accessing the failing fan - essentially everything had to come out to get at the fan - but Ross tackled this quickly and efficiently despite the looming Christmas Bank Holiday. He also spotted that the thermal paste needed replacing, which then markedly improving the machine's performance, and all was completed for a very reasonable price. Thank you very much, Ross, for getting everything up and running again so quickly. Very much appreciated, given the 3D modelling/VR deadline I was working to.

These folks are reliable and dependable IT specialists. They’re a pleasure to deal with even if they’re delivering, such as in my case, when they confirmed the non-functional Mac PowerBook I brought to get checked out was indeed dead. Nonetheless they did a great job checking it out and searching for solutions, and did not charge for that, for which I’m grateful.

5 Stars from me.Super service,100% recommend!

What do you want first from a local IT expert ??? - It is to feel Trust....... Secondly to find that Trust justified. Third , not to be overcharged because you;re so anxious to get back on-line. Finally - a quick response. Ross ticked all these boxes for me. Five out of five. Ray McSweeney.

I've been a customer for both business and personal tech at Ross-IT for a good few years now and have had exceptional service every single time without fail. From complete builds to repairs they are efficient, thorough and offer great customer service. I strongly recommend their services to anyone looking for a company that is reliable and well priced.

Fantastic service from ROSS-IT and highly recommended! Checked out my daughter’s laptop for me and was quick to advise what the problem was. Clearly very knowledgeable, and I have no hesitation in using this company again!

Ross did a marvellous job by fixing my laptop , I recommended using him thank you so much

Superb service - quick, efficient and not too expensive. Would not hesitate to use again or to recommend. Thanks Ross.