Excellent service. Sorted my issue in

  A high-end gaming laptop presented various challenges in terms of accessing the failing fan - essentially everything had to come out to get at the fan - but Ross tackled this quickly and efficiently despite the looming Christmas Bank Holiday. He also spotted that the thermal paste needed replacing, which then markedly improving the machine's performance, and all was completed for a very reasonable price. Thank you very much, Ross, for getting everything up and running again so quickly. Very much appreciated, given the 3D modelling/VR deadline I was working to.

  These folks are reliable and dependable IT specialists. They’re a pleasure to deal with even if they’re delivering, such as in my case, when they confirmed the non-functional Mac PowerBook I brought to get checked out was indeed dead. Nonetheless they did a great job checking it out and searching for solutions, and did not charge for that, for which I’m grateful.

  What do you want first from a local IT expert ??? - It is to feel Trust....... Secondly to find that Trust justified. Third , not to be overcharged because you;re so anxious to get back on-line. Finally - a quick response. Ross ticked all these boxes for me. Five out of five. Ray McSweeney.

  I've been a customer for both business and personal tech at Ross-IT for a good few years now and have had exceptional service every single time without fail. From complete builds to repairs they are efficient, thorough and offer great customer service. I strongly recommend their services to anyone looking for a company that is reliable and well priced.

  Fantastic service from ROSS-IT and highly recommended! Checked out my daughter’s laptop for me and was quick to advise what the problem was. Clearly very knowledgeable, and I have no hesitation in using this company again!

  Superb service - quick, efficient and not too expensive. Would not hesitate to use again or to recommend. Thanks Ross.

  I find that Ross responds very quickly to any request for help and is friendly in all his communication. I am particularly dim-witted around computers but he never shows any impatience with me (unlike my daughters) which really matters! He is very helpful, talking me through how to solve problems myself if that is possible. Whatever I have asked him to do has always been achieved - have never needed to go back to him. I have no hesitation in recommending him.

  Ross repaired my computer in the timescale he promised which was quick. He kept me updated about the findings, what needs to be done and the cost of repair based on the findings. Now, my computer is almost like a new one with how fast it is. I will highly recommend Ross. Thank you for the brilliant service.

  Can’t recommend enough. I dropped off my sons gaming PC the same day i made the call asking for help and it was ready to collect on the exact day I’d asked for. Ross explained to me step by step what needed doing on my sons PC, replacing old parts and upgrading so it’s now running like new. Great service, thanks so much.

  As a start up business it was important to start being found online locally. Ross developed and implemented a SEO strategy to get my business found. Great value for money and a worthwhile investment. Highly recommend

  I can't recommend Ross highly enough. He runs a responsive and highly efficient business all for a very reasonable price. Ross sorted out my computer in the timescale he said - which was incredibly quick, kept in touch about what needed to be done and the cost of repair based on findings, so no nasty surprises. Overall, a brilliant service - thank you.

  Had such a good experience ! Called up to see if Ross could possibly help me with my Surface 3 - he absolutely did and did so super quickly, very professionally, gave great advice with excellent pricing - I’d really recommend and I’m so glad I found the service near me in Essex. Very polite nice chap which was an added bonus. Definitely would use again. Thanks again.

  Ross is the master when it comes to SEO. We use him often for clients and for our own site. Would highly recommend. Great service and great value for money

  Amazing service. Took my new and old laptop to have the hardrive swapped over. Kept in contact with me with progress calls. Super friendly. Highly recommend. Amazing customer services

  Top class and what a professional service. Glad I found him on Goggle review...Very efficient and reasonable price. Laptop couldn't detect WiFi keep on saying there's a problem with a WiFi adapter. Now laptop is perfectly working fine....Highly recommended.

  What a service!! Ross was brilliant! Left a message on Saturday night - enquiry to look at my son's gaming PC which had stopped working. Booked on Sunday lunchtime for Ross to assess. PC fixed and returned within the hour - Amazing!! Some great advice given too! My son is a happy bunny again!! Highly recommended - will certainly use Ross again!

  Prompt professional service. Great communication, explained the quote given over the phone and went in to some detail regarding work to be carried out. Recovered and replaced hard drive, computer now efficient and quick. Would have absolutely no hesitation in recommending Ross to family and friends. Thank you.

  Ross was amazing. Very helpful. He clearly explained the price of his work over the phone and why it was priced at that. He was very professional and quick as well. The only problem I could say is that he is located is a place that can be a little hard to find. Apart from that, everything he done was perfect

  Very pleased with the service offered by Ross, whilst studying, my laptop stopped turning on one day. Ross was available to see me the same day, dropped off my laptop with him and he called me back within a few hours after diagnosing the problem with the hard disk. He managed to save all my course work and put in a super fast SSD so my laptop is faster than it was brand new! Reasonably priced and returned to me within 24 hours, would recommend him to anyone thanks Ross!

  Top class, highly recommended, utterly trust-worthy, service. Ross is very good at what he does. Quality of work is superb. His communications throughout could not have been better. His service provides outstanding value for money (with, in addition, no hidden or surprising costs and all work cleared before being carried out). In my case, Ross worked on a flagship Dell XPS 15 that from day 1 had over-heating and keyboard issues before finally packing up just out of warranty. He has returned to me the computer that it should have been on purchase (the work undertaken included new fans, new keyboard, upgraded thermal paste and a service) and he did so at an incredibly reasonable price. I chose Ross on the basis of his reviews. I am extremely pleased that I did. I cannot recommend Ross highly enough and I wouldn't use anyone else for computer repair work, large or small.

  Very fast and professional service at a great price. Managed to fully recover a hard drive and replace it all under 4 hours. Highly reccomend

  Excellent service. Quick and Efficient. Had a Laptop that was very damaged on the outside and it seemed a big job for Ross. Didn't moan or worry and fixed it brilliantly. Cheaper than I thought it would be too. Highly Recommend

  I had a very good and timely response from Ross -IT with respect to the repair of my Dell computer. I was most impressed by how quickly I got my computer sorted ( within 2 days I had my computer back ) The professional manner of Ross was impressive and I was very happy with the work done on my computer. To date it is working well. I will most readily recommend Ross-IT for your computer repairs and at a reasonable cost too.

  I was impressed with the excellent service- within 5 hours my laptop was back fixed! Ross was very professional and gave me all the advice I needed to get back fully up and running. Would definitely recommend Ross and would use his experience again if I needed to.

  We’ve used Ross a couple of times now which probably tells it’s own story. The first occasion was to replace the hard disc on our laptop and on the second occasion we purchased a refurbished laptop for my elderly father in law. I was particularly impressed with how Ross showed empathy towards my father in law who struggles somewhat with technology. I will certainly use Ross in the future if the need arises