IT Support – Without the jargon
Having effective IT Support is crucial for maintaining your business productivity, We are able to work with your existing IT systems, PCs, Macs, tablets, printers and servers and keep everything running smoothly.
We can also advise you on when it is time to upgrade your IT systems to maintain its efficiency, whilst also giving you impartial advice on new technologies and how they can benefit your business.
Ross-IT has been offering competitive IT support services in Colchester and surrounding areas. Want a new look for your website? Want to get higher in Google searches? We can help! We have customers in Southend even Brighton, location is not an issue.
Also, we know that every business is different, that’s why we tailor out support contracts to your individual needs, ensuring you get the best support and with our competitive rates at a price that won’t break the bank. We can also offer support on a pay as you go basis to fix a one-off problem that’s driving you crazy.
By offering remote assistance, telephone support and on-site call outs we can help you no matter how big or small your problem maybe! Contact us now on 01206 63 44 63 for a FREE quote.
Responsive Web Design @ Competitive Prices
Bespoke, Responsive Web Design
High-quality bespoke websites that are designed especially for your requirements. All of our websites are built on responsive WordPress frameworks which means regardless of what your website is being viewed on, smartphones, tablet or PC it will display perfectly.
We also offer first-class Marketing services making sure your new or existing website gets the exposure it needs from obtaining higher rankings in search engines.
Call Us Now On 01206 63 44 63
Virus and Spyware Removal
Is your computer slow? Unresponsive? Are you getting annoying or threatening pop-ups? Are you getting replies to the email message you did not send? It sounds as though you may have contracted a virus or some malware. Taking care of infections early is critical in preventing data loss and operating system health.
Here at Ross-IT, we take great pride in returning infected computers back to good health. Contact us today to make an appointment, or why not have us come out to your home or office and let us take care of that virus.
AVG CloudCare takes the worry out of your internet security for all of your devices. Flexible and easy to use AVG CloudCare updates, Scans, blocks threats online, even scans your emails for malicious content all automatically.
Making your user experience as safe as possible, taking the worry out of being online, giving you time to focus on what really matters.
How to Find Us
I am based on Kensington Road, Just off Abbey Field. You can get access to my road via Richmond road which is directly off of Abbey Field, or via Goojerat Road, where the Military Police is based, there is a mini-roundabout which leads onto Kensington Road.
We Now Offer Evening Callouts Call 01206 63 44 63 Now For More Information
What our customers have to say about us
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I am thankful to Ross-IT for helping me replace my Lenovo Legion Battery and reinstall my computer. I have been batteling with storage issues, an ocassionally blue screen and also my laptop was working like a desktop rather than a laptop. All these issues are all fixed.
Fitness with Emmanuel
07/05/2025Was able to fix a broken macbook screen super quickly and offered great professional service. Highly recommend for quick, reliable fixes in Colchester.
Alice Mainwood
02/05/2025Ross fixed the broken hinge on my HP x360 laptop, replaced the battery, and did a deep clean & servicing of all internal components. The service was stellar and the speed was incredible. As a matter of fact, before I settled in back home, I received a call to come pick up my laptop 😄. The icing on the cake was that Ross gave me a 33% loyalty discount. I would 10/10 recommend them for all things IT, especially with PCs and Macs. There are other IT specialists close to me, but I'm happy to take the trip to Ross for any IT needs.
C A
18/04/2025Excellent service good pricing! Definitely use these guys
Richard Penny
18/04/2025 -
Amazing service. Problem diagnosed, new parts ordered and fixed within a week. Highly recommend!
Harriet Finch
09/04/2025Great service! Fixed my laptop very quickly, communication was seamless. Would definitely recommend! 🙂
Anita Rak
09/04/2025First-class service! Turned my problem laptop round in 24 hours! Thankyou!
Tracy Abrahams
09/04/2025Great experience and friendly service. Highly recommend!
Eva Baizet-Ballandras
09/04/2025 -
Professional team! I came from Felixstowe to do a service for a gaming laptop and was the best decision. Well done guys!
George
09/03/2025Great service, very professional and honest pricing. Would definitely recommend
Toby Trivett
09/03/2025Having tried a number of places, I came across Ross-IT to replace my daughters cracked touch screen on her laptop. They were extremely helpful and professional, and the job and turn around exceed expectations. I would recommend using this company and if I have a further IT issues I know where to come!
Gillie Healy
09/01/2025Good as it gets - friendly team, quick responses, issues resolved effortlessly. Lovely bunch of guys that do their best for you and very genuine people. Can't recommend them enough.
Shaun Philip
09/12/2024 -
Just picked up my gaming computer Wow! So impressed Service brilliant quick efficient and friendly Happy to give advice Would definitely use again and will in the future
Alyson Tricker
09/11/2024Holy moly this new machine is fast!!! Thanks for the quick turn around time and all your help and support building it when my old one went by the boards. My software compiling and builds seems instantaneous. It's such a pleasure! Your service, speed and advice was immeasurable! And you always replied promptly and efficiently. Will recommend and use you guys again!
Paul van Jaarsveld
22/10/2024Amazing service. Managed to diagnose and fix the fault on my PC within 4 hours. Greg was very polite and knowledgeable. This is all at a very competitive price and I would absolutely return to them should I run into another fault.
DaveMate 27
17/10/2024I had an issue with my laptop. Stood to lose all my docs: a great deal of work which I (foolishly) hadn't backed up. I was also on a time crunch because I had to be in another city 36hrs after I dropped off my device. Many thanks to Greg and his techs for saving ALL of my data as well as upgrading my system. They did this in-time for me to be where I needed to be; they were professional and absolutely lovely to deal with. I'm very grateful, and highly recommend their services to anyone stuck in a techy bind.
Teddy Mak
10/10/2024 -
The most amazing service. Ross was from the start friendly, professional, honest and incredibly quick at repairing my broken Mac book. He kept me informed through the process from booking it in, until when it was ready to collect. 100% genuine. Whilst I don’t want another broken laptop if I did he would 100% get my business! Thank you so much 😃💻
Amy Burch
09/10/2024Ross-IT recently built a gaming PC for my son's birthday. The build was completed in three days and was the best price in the city. Very professional service, high-quality parts, and great advice too. I can not recommend Ross-IT enough for upgrades, custom builds, repairs, and friendly advice without all the tech speak. 10out10.
Daniel Cant
09/10/2024Efficient, quick, communicative and results were exceptional
Christopher Thurling
09/09/2024Dropped pc off Monday evening, was called back with diagnosis Tuesday, collected fixed pc Thursday, fast, efficient, friendly and professional, highly recommend
ade maddock
09/09/2024 -
Dropped my MacBook Air off at the workshop of Ross-IT and they spent a week conducting tests to identify a problem I’d been experiencing for a couple of months. In the end their thoroughness (including a good deal of housekeeping!) got the MacBook running sweetly again and made me a very happy man!
Peter Tanner
04/09/2024Highly recommend this service! Ross and the team were absolutely fantastic and provided a seamless and quick service when my laptop wasn't working. Being self-employed with my laptop as my only tool, I couldn't have been more grateful for such a brilliant, thorough and friendly service. Could not recommend highly enough. Thank you!
Rebecca Bellerby
28/08/2024Took my new laptop to the Ross IT team when it developed a fault. They spent a few days trying to recover it, but to no avail due to a hardware issue. They were super clear, very open, and as they couldn't make any progress didn't charge me. I returned the old laptop and came back to Ross IT later on and purchased from them a really excellent refurbished unit which is working flawlessly. Highly recommended. Thanks guys.
Barnaby Crocker
17/08/2024Saved my data after a spill and were super speedy. Thank you
R C
09/08/2024 -
My son’s gaming laptop stopped working. Quickly sorted & fixed. Friendly, efficient service. Would highly tecommend
Beth Lowe
09/08/2024Exceptionally professional service. Great communication, very quick turn around of the repair and lovely guy too. Will be using again.
Gary Tuttlebee
26/07/2024Cleaned my boyfriends PS5 very quickly for an extremely good price Great customer service, friendly kind people They have an express option, where you can pay extra to jump the queue, but sometimes this won't be needed because if you drop it off early morning, there's a high chance they will fix it on the same day before they close late afternoon If you have any console, laptop, PC or Mac issues, use Ross IT!
Gemma Anderson
19/07/2024Ross-IT worked on my laptop and I am very happy. They are professional and didn’t take very long to get my laptop back to me, plus they cleaned my screen, which I thought was hopeless since I couldn’t seem to get it clean. What a very pleasant surprise! Thanks Ross-IT! Highly recommended.
Nancy Burdikin
11/06/2024 -
Superb experience! Had a long running WiFi issue on my MacBook Air and no one else around could identify the problem w it. Ross IT identified the issue correctly and fixed it a reasonable price. The service was prompt and efficient. Thank you so much!
MBK
16/05/2024Quick and easy to get hold of, flexible times to drop off and got the job done. Very happy!
Katie Strachan
09/05/2024Efficiently checked laptop that was spamming for free. Gave quote for replacement keyboard/labour
Sharon Crisp
09/05/2024Fantastic service. My problem was resolved in no time. Would recommend this to everyone.
Rajan Sharma
09/05/2024 -
Ross was super helpful and swift in fixing my laptop and getting me back working
Sara Corcoran
09/05/2024Changed the battery of my macbook pro, swiftly, profeciently at a reasonable price. Hotly recommended
Just a sec
09/05/2024Awesome service. They did the job as well as it could possibly be done. My Laptop looks brand-new. They also went above and beyond to save data from my USB which I thought was unsalvageable.
David Springleaf
09/05/2024Great help and super quick just before Christmas. Thank you!
Floor Slagter
09/05/2024 -
First class service. Highly recommended. Ross and his team are very knowledgeable.
Linda Miles
09/05/2024Friendly, helpful and professional. Would definitely use this service again.
simon hawkins
09/05/2024Very easy to deal with, great communication and good followup when a small problem occurred
David Hill
09/05/2024So happy with the excellent and swift service from Ross at Ross IT. He has repaired my old 2012 iMac and done a great job. He is extremely knowledgeable, polite, and delivers on time and to budget. Really fantastic service, thank you Ross! ...
Helen Clegg
09/05/2024